We have a 30-day return policy, which means you have 30 days after receiving your item to request a return (shipping charges are non-refundable).

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Items must be unwashed, unworn and undamaged; no deodorant, perfume, make-up stains and hygienic stickers intact. We reserve the right to reject any return that shows signs of wear or do not meet the above criteria

To process a return for an international order, please email us at hello@palmskyes.com. We do require up to 10-12 business days to process a return. 

ALL sales items are final sale

To start a return, you can contact us at hello@palmskyes. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@palmskyes.


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


At Palm Skyes we want to process and ship your order as quickly as possible, so once you have placed your order we are unable to make any changes. Please ensure the items in your order and address are correct before purchasing. If you are unsure please email us at hello@palmskyes.com before you order.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


All of our swimsuits are made by hand in Colombia and ethically sourced. We work closely with our supplier's atelier, as they provide humane and ethical working conditions for their employees. We will continue to have a healthy relationship with those who are comitted to maintaining these guidelines.


In an effort to support sustainable fashion, we launch our new designs at a slower pace and in small batch quantities to avoid over production. Each collection is made from exclusively curated designs, are hand-made and released non-seasonally.


Palm Skyes strives to be environmentally-friendly as possible. We are dedicated to respecting our environment and ethically sourcing our materials. We use eco-friendly materials for all of our suits. All of our packaging is made from recycled materials as we seek to minimalize our environmental footprint.